Advanced directives, powers of attorney, health-care proxies, and end-of-life plans: all very useful and important life planning tools, but it can feel overwhelming and scary to try and create them on our own. We all need support from a trusted person to help us use these tools to give voice to what matters most to us as we age. Often, direct service staff and volunteers are in a position to offer this support.  In this webinar, our speakers discuss best practices to successfully engage in these important conversations.