At Home New London

Covers: New London, Newbury, Springfield, Sunapee, and Sutton, NH; Wilmot, VT

Start Date: October 01, 2011

Mission, Vision & Goals

Mission: We are a non-profit organization founded to enable residents of these towns to live independently in their with confidence and dignity by providing resource and referral services. At home in …. will provide seniors in the six towns with a one-stop resource for services and referrals – a clearing house – to make it as easy as possible for seniors to maintain their independence at home.

Broad Overview

At Home… is a resource and referral services that assists with the coordination of services in your own home, similar to those offered in a retirement community. Although several programs and services are available in our area At Home… is the only non-profit organization in the area that thoroughly screens its vendors and offers volunteers who focus on older adults, while providing consumer advocacy services to its members. Membership includes a comprehensive array of services that facilitate members’ ability to remain in the comfort and security of your own home. We do not discriminate by age; we offer services to anyone who needs assistance.

How is your age-friendly initiative structured?

We have by-laws and we are a 501c(3) nonprofit.

Describe any partnerships you have developed?

We have letters from New London Hospital, KCOA (our Senior Center), LSVNA, supporting our endeavor. We have support from our Rotary Club, churches, fire department and police department of New London. We have board members from each of the towns we represent. Supporting our efforts come from business partners, for example, On Track Design and law firms in the area.

What is the role of volunteers?

Volunteers help members in a non-medical assistance to our members. It can be a companionship, daily phone communication, health advocate, computer technology, safety review of home, transportation and setting up of social situations.

Our volunteers provide care, but not medical care. They are trained by the Ex. Director. A Training Manual is given to all volunteers. They are also vetted through our insurance carrier. They are supervised by the Ex. Director.

Strategies that have contributed to your success? Barriers you have encountered?

With the support of our hospital and our medical community, having them be able to refer their patients to At Home has assisted us in providing the needs of our members. Transportation is a huge part of our organization. Many of our members want to be able to continue seeing their medical needs being met in Concord, Manchester, and Hanover. To sustain board members for more yhan a three year commitment has been challenging.

Types of funding that your initiative has received

We receive funding from grants, membership fees, and fundraising.

Community Initiatives


At Home New London members get rides to doctor appointments, to do errands, attend social events--even to Boston!

Chores, Handyman & Upkeep

When a person becomes an At Home member, ED David Royle assesses safety and makes recommendations of vetted service providers, members get discounts.
We also share information with our members about trusted sources of workers available to do home repair, odd jobs/chores, provide respite and/or home care, etc.

Social, Educational & Recreational

The Ex. Director of KCOA, sits as a board member of At Home and our members are members of KCOA and we assist them in engaging in all activities at KCOA.

Accessibility & Walkability

We have a program to help people identify devices and home modifications that will make it easier and safer to age in their own home.


A member newsletter is sent out to our members.




David Royale
At Home New London
195 Tracy Road, New London, NH 03257-6070
[email protected]